Support
Our Relationships Last a Lifetime
SAGE Support offers a variety of maintenance and support packages for protecting your system — and your investment.
OUR PACKAGES INCLUDE
Priority Response Time
SAGE Support customers who call Tech Support during normal business hours are moved to the head of the line.
Discounted / Free Onsite Labor
Depending on your package, we offer discounted labor rates or free onsite labor for any repairs or maintenance.
Annual Maintenance Packages
In order to ensure the longevity of your system, we provide rack and equipment maintenance one time per year.
Loaner Equipment
If we cannot fix or replace any malfunctioning components in less than a week, then we will loan you equipment of equal quality at no cost.
Telephone Tech Support
Should your system malfunction for any reason, simply call one of our trained technicians. Phone support is available weekdays from 9AM and 5PM.
Proactive Remote Support
SAGE continuously monitors your system online. Via Remote Access, we can successfully reboot your system and restore service whenever an outage occurs.
Emergency Service
We offer after-hours phone and remote access support, as well as onsite repairs and maintenance including weekends.
Extended Equipment Warranty Options Available
We offer free equipment replacements, as well as free system programing and onsite labor- all at no additional cost.
Find the SAGE Custom Support Package that best suits your needs
To learn more, please contact:
